Website Chat (Recommended)

1. Open the chat bubble in the bottom right hand side corner.

2. Imput your email and fill out all fields that are required to open the chat.

3. Type in "Help Claiming Order" if you need assistance on receiving your order.

4. A team member will join the chat and discuss with you/help you claim your order.

4. Follow the team members steps on the claiming process to receive your items.

Discord

1. Join our Discord server and open a ticket in #claims. (Discord Link)

2. Fill out the form with the following:
- Order Number.
- Roblox Username.
- What You Ordered.

3. A staff member will send you a friend request from our bots account.

4. Accept the friend request and join the bot’s server.

5. Send the bot a request to trade.

6. In the trade, add food item(s) or common pet(s) (this is required for the bot to accept the trade.)

7. In some cases, the bot may ask for your first name to verify the order.

8. After receiving your item(s), please leave a vouch in #vouches to support our shop!

Email

1. Email us with the following info:
- Order Number
- Roblox Username
- A good time for delivery (including your time zone)

2. We’ll follow the same process via email and coordinate your delivery.

Our team will get to your message within 24 hours. Please be patient during this time!

Absolutely! ShopsADM has over 1,000 happy customers and thousands of successful orders. We’re proud to be trusted by the Roblox community for fast, reliable service. Check out some of the reviews shared by our amazing customers here.

Your card provider requires us to ask you for your address and full name in order to process your payment. This information is necessary for any online purchase. We only use your information for payment processing and we never sell your personal data.

Not at all! With thousands of successful orders and a growing base of happy customers, we’ve never had a single report of anyone getting banned for using our site. Our process is safe, secure, and trusted by Roblox players every day.