Shopsadm.com - No Refund Policy

Thank you for shopping at Shopsadm.com, your trusted source for Roblox Adopt Me Pets. Please read our No Refund Policy carefully before making any purchase on our platform.

No Refund Policy

1.1 All sales of Roblox items and accounts on Shopsadm.com are final. We do not offer refunds, exchanges, or returns for any reason. Due to the fact these are non returnable digital items. In cases of exceptional circumstances we may refund you, which will be determined at our sole discretion.

1.2 Exceptional Circumstances: In the event that you believe you are entitled to a refund due to an exceptional circumstance, you must contact our customer support within 7 days of the original purchase. We will review your request and may, at our discretion, issue a refund.

1.3  All digital products purchased from our store must be claimed within 30 days of the purchase date. "Claimed" means that the customer has either downloaded, accessed, or communicated regarding the delivery of their item.

We make multiple attempts to reach out via email after a purchase is made. If a customer does not respond or claim their digital item within 30 days, the order will be considered fulfilled and closed. No refunds, replacements, or redelivery will be issued after this window.

2. Eligible Exceptional Circumstances

2.1 Unauthorized Transactions: If an unauthorized transaction occurs on your account, please contact us immediately. We will investigate the matter and, if proven, issue a refund.

2.2 Duplicate Purchases: If you accidentally purchase the same product or item twice, please contact us within 7 days of the original purchase. We may issue a refund for the duplicate purchase at our discretion.

2.3 Account Issues: In the rare event that you face technical issues or difficulties with your account, purchases, or in-game items, please contact us for assistance. We will do our best to resolve the issue but may issue a refund if necessary.

3. Contact Information

To request a refund or report an unauthorized transaction, please contact our customer support team via the following methods:

Email: shopsadmhelpdesk@outlook.com
Discord: https://discord.gg/shopsadm
Please provide as much information as possible, including your transaction details and any relevant evidence to support your claim.

4. Payment Disputes

Attempting a chargeback or payment dispute through your payment provider without contacting us first will result in permanent suspension of your Shopsadm account and denial of further access to our services.

5. Changes to the No Refund Policy

Shopsadm reserves the right to modify or update this No Refund Policy at any time. Changes to this policy will be effective immediately upon posting the updated policy on our website.

6. Acceptance of Policy

By making a purchase on Shopsadm.com, you acknowledge that you have read and agreed to our No Refund Policy. If you do not agree with the terms outlined in this policy, we kindly ask you to refrain from making purchases on our platform.

If you have any questions or concerns regarding this policy or any other matter, please contact our customer support team.

Thank you for choosing Shopsadm.com for your Roblox Adopt Me needs. We appreciate your trust in our services.